Refund Policy
At Check Out Horton, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free refund policy to ensure your peace of mind.
Eligibility for Refunds
To be eligible for a refund, please ensure that:
- The item is in its original condition, unworn, unwashed, and with all tags attached.
- The return request is initiated within 10 days of receiving your order.
How to Initiate a Refund
To initiate a refund, please follow these steps:
- Contact our customer support team at customersupport@checkoutclo.com to request a return authorization.
- Pack the item securely in its original packaging and include the return authorization number.
- Ship the item back to us using a trackable shipping method. You will be responsible for return shipping costs.
Refund Process
Once we receive the returned item and verify its eligibility for a refund, we will process your refund within 15 business days. The refund will be issued to the original payment method used for the purchase.
Exclusions
Please note that certain items are not eligible for refunds, including:
- Items marked as final sale or clearance.
- Personalized or customized items.
- Items that have been damaged or altered after receipt.
Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at customersupport@checkoutclo.com.